[Geany] Ideas for reducing duplicate bug reports

Ross McKay rosko at xxxxx
Fri Feb 3 23:02:03 UTC 2012


Matthew Brush wrote:

>I'd agree somewhat for random Bugzilla/Trac installations where each one 
>has a different login, but for something like SF.net or Github.com where 
>there's only one login, it's much less of a problem. What's more, it 
>takes like 1-3 minutes to reset a password, if you can't be bothered to 
>spend a few minutes entering details for the bug report (in this case 
>your contact info), what are the chances your report is going to be 
>sufficiently detailed? And what are the chances that you're going to go 
>back to the bug report, which doesn't know your email address to tell 
>you of new comments, and follow up with additional testing, etc?
>[...]

+1 again. What's the point in making it easy for someone to commit 1
minute to writing a content-free bug report? If the bug is that simple
to describe, the chances are a committed user with a login will also hit
it. If it takes more than a minute to describe, then the hassle of
logging in to describe it isn't much on top of the actual bug report.

I like the idea of pushing the bug tracking on to Github. It seems to be
much more social, and given that Geany is a developer's tool the chances
are that many users will either already have a login there or will not
feel too inconvenienced getting one (like, "been meaning to do that
sometime anyway").
-- 
Ross McKay, Toronto, NSW Australia
"Give me your hungry, your tired, your poor I'll piss on 'em
 That's what the Statue Of Bigotry says
 Your poor huddled masses, let's club 'em to death
 And get it over with and just dump 'em on the Boulevard"
 - Lou Reed



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