[Geany] Ideas for reducing duplicate bug reports

[daspostloch]

I propose the "human" solution: ask if there are any
candidates for the job of volunteer-duplicate-remover?
[sorry, can't do it myself :/ ]

Cheers, Paul

On 02/01/2012 07:27 PM, Matthew Brush wrote:
> Hi,
>
> The subject pretty much explains it.
>
> I have a couple theories why there's so many duplicates:
> - SourceForge.net is kind of hard to use, especially searching
> - No login required makes it "too easy" for people to quickly post bug
> reports without thinking too much as soon as they experience a bug
>
> Anyway, I just wanted to see if anybody had any ideas for how we could
> minimize duplicate bug reports since it's a quite a pain to keep up with
> the all the report as it is, especially with things like GTK+ bugs where
> a distro upgrades their GTK+ and we get a pile of duplicate bugs about
> the same non-Geany bugs.
>
> Two recent examples come to mind:
> - GTK+ file chooser dialog bug causes Geany to crash
> - DBus menu bug causes console spam and non-functioning menus
>
> Both of these had more than 3 or 4 duplicate bugs reported already, even
> when some of the other duplicate reports were already on the first
> screen you see before you post a bug. Both have been fixed in Git, but
> bug reporters won't know this unless they first check for duplicates and
> see that we've fixed it.
>
> Ideas would be appreciated.
>
> Cheers,
> Matthew Brush
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