[Geany-devel] Ideas for reducing duplicate bug reports

[Matthew Brush]

Hi,

The subject pretty much explains it.

I have a couple theories why there's so many duplicates:
   - SourceForge.net is kind of hard to use, especially searching
   - No login required makes it "too easy" for people to quickly post 
bug reports without thinking too much as soon as they experience a bug

Anyway, I just wanted to see if anybody had any ideas for how we could 
minimize duplicate bug reports since it's a quite a pain to keep up with 
the all the report as it is, especially with things like GTK+ bugs where 
a distro upgrades their GTK+ and we get a pile of duplicate bugs about 
the same non-Geany bugs.

Two recent examples come to mind:
   - GTK+ file chooser dialog bug causes Geany to crash
   - DBus menu bug causes console spam and non-functioning menus

Both of these had more than 3 or 4 duplicate bugs reported already, even 
when some of the other duplicate reports were already on the first 
screen you see before you post a bug. Both have been fixed in Git, but 
bug reporters won't know this unless they first check for duplicates and 
see that we've fixed it.

Ideas would be appreciated.

Cheers,
Matthew Brush