[Geany-devel] Ideas for reducing duplicate bug reports
mbrush at xxxxx
Wed Feb 1 18:27:56 UTC 2012
The subject pretty much explains it.
I have a couple theories why there's so many duplicates:
- SourceForge.net is kind of hard to use, especially searching
- No login required makes it "too easy" for people to quickly post
bug reports without thinking too much as soon as they experience a bug
Anyway, I just wanted to see if anybody had any ideas for how we could
minimize duplicate bug reports since it's a quite a pain to keep up with
the all the report as it is, especially with things like GTK+ bugs where
a distro upgrades their GTK+ and we get a pile of duplicate bugs about
the same non-Geany bugs.
Two recent examples come to mind:
- GTK+ file chooser dialog bug causes Geany to crash
- DBus menu bug causes console spam and non-functioning menus
Both of these had more than 3 or 4 duplicate bugs reported already, even
when some of the other duplicate reports were already on the first
screen you see before you post a bug. Both have been fixed in Git, but
bug reporters won't know this unless they first check for duplicates and
see that we've fixed it.
Ideas would be appreciated.
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